Apple activation servers cave as iPhone 3G buyers come out in droves

It happening all over North America. As engadget reports, iTunes activations have once again reached epic proportions and have lead to system-wide shutdown of iPhone Activations.

Rogers in Canada is also suffering from the ill effects of a ‘not so well’ thought-out activation system and it would seem this could also be related to iTunes. Although, some are saying different.

No matter how you slice it, at least from a sales perspective, this will be remembered as a major success for Rogers and Apple. If you are selling that many phones, life is grand.


Jeff Pulver Comments on FCC’s Single National Framework for VoIP

Let me first say that Jeff Pulver’s and his FWD network/service (Free World Dialup) was instrumental in contributing to the early growth of Xten (now called Counterpath). FWD provided the platform where the X-Lite SIP softphone flourished. It was a great litmus test for us and created incredible awareness for our product. I don’t think I ever thanked him properly for that.

VON might be history, but Jeff is far from done.

In his last blog post, Jeff talks about exclusive federal jurisdiction for VoIP and how important this is to the communications industry as a whole.

It’s a good read, here is an excerpt…

Yesterday six major high-tech associations collectively representing the growth engines of the economy (generating billions of economic activity every year, employing millions of workers, and representing thousands of companies) filed a friend of the court brief in support of the FCC’s decision to provide a single national policy framework for VoIP.

This is a big deal, and a part of a broader effort to remove barriers that could determine how and when consumers benefit from the lower prices, new services, and advanced communication features that VoIP can deliver.

Check out the entire post:

Response Point – Small Office Phone System – Install 3

Yesterday marked my 3rd installation of a Response Point small office phone system.

Simple SMB Phone System

This time the customer opted for the Syspine system simply because of the Power over Ethernet features that Syspine has integrated.

They are a small company based in Vancouver and needed a system that offered maximum flexibility, virtual operator features and could scale to 30 or 40 seats.

Since they are all working during the day, having a receptionist answer the phone was not going to fly. When I showed them the virtual operator feature for Response Point coupled with the Voice Recognition and Voice mail to Email features, they flipped.

“It’s exactly what a company like ours needs.” Was the comment I received.

I set them up with a the Syspine system and 6 handsets, a Gigabit PoE switch, UPS and about 250′ of Cat6 cabling. I already knew the LAN layout so when I showed up for the install I knew it was going to go off without a hitch, or at least it should have.

Since my previous customers went with the D-Link VoiceCenter system, this was to be my first Syspine installation. I am not new to PoE so stringing the cable and getting the phones powered up went rather quickly. Then something strange happened. The devices on the LAN started picking up IP addresses that were not coming from my router. Hmm, my lab system never did this. On top of it the router was dropping wireless connections like crazy. Then I remember my distributor saying something about an embedded security gateway that shipped with the production Syspine systems, and that the lab systems did not come with the gateway.

I started poking around in the admin interface and sure enough I found the gateway DHCP settings tucked away in a hidden advanced settings menu.

Since we are not using any VPNs here and the administrator wanted to administer the LAN via the WAN IP, I connected all the LAN drops via the gig switch to the LAN router .

Now the the network was happy and so was I. Since the install spanned over a couple of days the timing actually worked out well. I was able to get the Response Point Service Pack 1 installed and now the customer can use SIP trunks (VoIP) for his call forwarding without using up an analog line. You should have seen the smile on his face when I told him that 🙂

I will give them a week or so to do some discovery and then I will get them up to speed on the Click to Call capabilities, Windows screen pops for incoming calls and some SIP call forwarding.

News, privacy, Uncategorized

Toll Teleconferencing is now being taxed by USAC. InterCall appeals and loses?

In recent rulings the FCC has ordered certain Conference Call service providers to start paying into the controversial USF (Universal Service Fund). InterCall (the largest Conference Service Provider) has appealed, apparently unsuccessfully.

Excerpt from FCC 08-160
Adopted: June 27,2008 Released: June 30, 2008
By the Commission:
1. In this order, we deny in part and grant in part a request for review filed by InterCall, Inc.
(InterCall) of a Universal Service Administrative Company (USAC) decision finding that the audio
bridging services offered by InterCall are “toll teleconferencing” services and that InterCall must
contribute directly to the universal service fund (USF) based on revenues from these services.

As discussed more fully below, the audio bridging services InterCall provides are equivalent to
teleconferencing services and are “telecommunications” under the Telecommunications Act of 1996 (1996 Act) and the Universal Service First Report and Order. Providers of these services must contribute directly to the USF based onrevenues from these services; therefore, we deny InterCall’s request to reverse USAC’s decision in this respect. We, however, grant InterCall’s request and reverse USAC’s decision requiring InterCall to contribute based on past revenues. Instead, InterCall must contribute directly to the USF beginning as of the calendar quarter immediately following the next scheduled FCC Form 499-Q filing after the release date of this order. We further direct USAC to ensure that all similarly situated audio bridging service providers contribute directly to the USF beginning as of this same time frame.

This is interesting for us CSPs (Conference Service Providers) to say the least and it’s likely going to get very interesting for those CSPs who are charging for toll teleconferencing. What this order basically says is that if a CSP is charging for toll conference calls (user has to dial into a local exchange) that revenue is subject to USF taxation.

This could be viewed as another win for Alex cory’s group ala They get paid via the USF and other providers have to pay into it, ironic and somewhat comical. Well, you know what they say, if you can’t beat’em, join’em.

Here is the entire document regarding InterCall’s appeal.

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