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AI Agency predictions

Artificial intelligence (AI) has become a powerful tool for federal agencies in handling the overwhelming number of comments they receive on proposed rules. With an average of 3,700 proposed rules each year, agencies often struggle to review and analyze the comments effectively. However, AI, particularly natural language processing (NLP), is proving to be a game-changer in this process.

The Power of AI in Comment Analysis

Federal agencies rely on public comments to gather feedback and gauge public opinion on proposed rules. However, the sheer volume of comments makes it challenging for agencies to manually review and categorize them. This is where AI comes in. By using NLP, federal workers can quickly comb through thousands of comments, identify common themes, and determine if there are orchestrated campaigns behind some of the comments.

The Government Accountability Office conducted a study in 2021 and found that a significant percentage of comments had email addresses attached to them that did not correspond to the actual commenters. This suggests the presence of fabricated comments. AI can help agencies identify and filter out these suspect comments, saving them weeks or even months of manual review.

Take the Environmental Protection Agency as an example. Since 2013, Abt, an AI agency, has reviewed over 1.4 million comments for the annual Renewable Fuel Standard program using NLP. This has allowed agency staff to develop robust responses and rapidly identify potential issues in proposed rules.

AI’s Impact Beyond Comment Analysis

Abt has been at the forefront of AI development, with over 40 AI projects in the last five years. These projects have not only helped federal agencies in reviewing comments but also transformed public services, making them more effective and efficient.

One area where AI has made a significant impact is in predicting PFAS blood levels and delays in nursing care. By leveraging predictive analytics, AI can analyze data and provide accurate predictions, enabling agencies to allocate resources effectively and address potential issues proactively.

Another way AI has improved workflows is through automating contract quality control and processing. By streamlining these tasks, AI helps agencies save time and resources, allowing them to focus on more critical aspects of their work.

Using AI Responsibly

While AI has immense potential, it must be used carefully and responsibly. The underlying data that AI relies on may contain biases or inaccuracies, leading to unfavorable outcomes. To mitigate this risk, Abt has implemented strict guidelines and guardrails around their use of AI.

One important aspect is ensuring equity in AI projects. Abt includes key stakeholders in the design, implementation, and evaluation of AI projects to consider the implications for equity and any impact on communities and individuals. This ensures that AI tools are developed with a comprehensive understanding of the diverse needs and concerns of the population they serve.

Quality control is another crucial consideration. Abt’s subject-matter experts and computer scientists collaborate to produce AI tools that combine cutting-edge technology with a nuanced understanding of their clients’ needs. This approach ensures that the AI solutions provided are of high quality and tailored to the specific challenges and solutions at hand.

AI’s Future and Abt’s Role

The future of AI is uncertain, but it is clear that its impact will continue to grow. Abt recognizes the potential of AI to reduce work burdens and find innovative solutions for their clients. They have demonstrated this through their work in various sectors, from health to housing.

AI comes in various forms, such as NLP, predictive analytics, and generative AI. Each has its own unique capabilities and applications. As AI continues to evolve, Abt remains committed to providing pragmatic and safe solutions to help public sector organizations achieve their goals.

In conclusion, AI is revolutionizing the way federal agencies handle public comments on proposed rules. With its ability to quickly analyze and categorize comments, AI saves time and resources, allowing agencies to make informed decisions. However, it is crucial to use AI responsibly and mitigate any biases or inaccuracies in the underlying data. Abt’s expertise in AI ensures that their clients receive high-quality and tailored solutions. As AI continues to advance, Abt remains at the forefront, helping their clients navigate the ever-changing landscape of AI technology.

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