New functionality will broaden Amcat’s capabilities to support virtual, distributed call centers and remote representatives using Voice over IP
EDMOND, Okla., Feb. 16 /PRNewswire/ — Amcat, a global leader in call center technology solutions, announced a co-branding partnership agreement with Xten Networks, Inc. (OTC Bulletin Board: XNWK – News), the developer of X-PRO, a high-quality, carrier-grade VoIP (Voice over Internet Protocol) SIP softphone. The agreement is the result of the integration of the X-PRO softphone within the VoIP offering of Amcat’s Contact Center Suite, a comprehensive inbound/outbound/blended contact center software solution.