I am staring my first blog ever and I am very excited. Even though I have been an analyst for 9 years, I just never found the time or the opportunity to create a blog.

Maybe a brief introduction is appropriate. My name is Elka Popova and I manage Frost & Sullivan’s North American Unified Communications practice. My expertise is in hosted telephony, unified communications (hosted and premise-based), voice and unified messaging, telephony CPE implementation and management services, speech technologies, VoWLAN, enterprise telephony headsets, and recently, Response Point.

I would like to thank Mr. Erik Lagerway for letting me contribute to this site. I hope my future blogs reach an audience that finds them informative and somehow useful.

An article on hosted UC is coming up soon!

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