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AI Agency process

AI Agency Process How to Start and Succeed in the AI Automation Industry

Artificial intelligence (AI) has emerged as a highly profitable venture for businesses, with the potential to automate nearly half of all work on Earth by 2055. This technology has the power to simplify jobs and enhance customer experiences. As a result, the demand for AI automation solutions is rapidly increasing across various industries.

One lucrative business model in this field is an AI automation agency. These agencies consult with other companies to improve their day-to-day operations using AI solutions. They offer applications, programs, and tools that require no coding expertise, making it accessible for businesses of all sizes. By helping businesses save time and minimize expenses, AI automation agencies contribute to maximizing revenue. Here’s how an AI automation agency can benefit businesses in different verticals:


  • Course management
  • Grading assignments and tests
  • Providing learning recommendations


  • Account management
  • Data entry
  • Offering financial advice


  • Booking appointments
  • Managing medication
  • Providing medical recommendations


  • Production scheduling
  • Supply chain optimization
  • Quality control


  • Order fulfillment
  • Inventory management
  • Providing product recommendations


  • Logistics management
  • Route planning
  • Traffic and weather forecasts

In addition to AI automation agencies, there are other types of agencies that combine AI with crucial business departments to improve overall performance. These include:

AI Marketing Agency

AI marketing agencies help businesses gain a clearer understanding of their performance by utilizing AI-powered analytic tools. These tools track sales, identify trends, and measure return on investment (ROI) from marketing efforts.

AI Development Agency

AI development agencies specialize in creating bespoke AI and machine learning solutions that meet the specific needs of businesses. These solutions can include chatbots, virtual assistants, content engines, and more.

AI Sales Agency

AI sales agencies focus on automating tasks in the sales funnel. They implement solutions to simplify email outreach, lead generation, and appointment booking, ultimately maximizing profits and reducing pressure on sales and customer service departments.

Now that you understand the different types of AI agencies, let’s discuss how you can start your own AI agency and succeed in the AI automation industry. Here are the steps you need to follow:

Step 1: Establish Your Business Goals

Decide what kind of AI agency you want to have, the solutions you want to offer, and the types of businesses you want to work with. Position yourself as a master in a specific niche to find success.

Step 2: Understand Your Ideal Clients’ Needs

Identify the problems that companies in your niche face and develop solutions to address them. For example, if you want to help local restaurants achieve 100% accurate orders, use AI to create solutions for them.

Step 3: Create AI Solutions Using Existing Products and Tools

Utilize AI solutions from companies like Voiceflow to create a blueprint for your own automation services. Voiceflow provides templates and tools that allow you to build custom chatbots without coding.

Step 4: Market Your Products and Services

Develop a detailed marketing strategy that includes content marketing, email marketing, social media, and scheduled events. These tactics help you build relationships with potential clients.

To ensure the longevity of your AI automation agency, keep up-to-date with the latest breakthroughs in AI and the industries you specialize in. This will help you stay ahead of the competition and provide cutting-edge solutions to your clients.

Now, let’s talk about the cost of AI automation services. The pricing for these services varies depending on factors such as the specific services offered, the scope of the project, and the service level. Here are two examples of agencies with different services and price plans:

  1. Waking Digital: This company offers automation services for sales, HR, marketing, legal, and customer support starting at $749.

  2. ServiceNow: With flexible AI solutions, this firm aims to alleviate burdens for customer service reps, employees, developers, and customers. While pricing is available upon request, plans start at $100 per user per month.

In terms of the best AI automation services to sell, consider offering the following:

  • Custom chatbots: Create automated assistants for customers or employees to carry out tasks and provide information.
  • Robotic process automation (RPA): Develop software that allows robots to perform repetitive tasks with no room for error.
  • Predictive analytics: Utilize AI to forecast future outcomes, helping businesses make informed decisions.
  • Natural language processing (NLP): Enable AI systems to understand human language, improving communication and interaction.
  • Machine learning solutions: Implement machine learning models to enable AI to make decisions and carry out tasks without human involvement.

To conclude, AI automation agencies have the potential to thrive in today’s business landscape. By following the steps outlined above and offering valuable AI solutions, you can establish a successful AI agency and capitalize on the growing demand for AI automation services.

Remember to stay updated on industry trends, understand your clients’ needs, and market your services effectively. With the right strategies and tools, you can make a significant impact on businesses across various industries and build a profitable AI automation agency.

Start your journey in the AI automation industry today with Voiceflow, the leading platform for building custom chatbots and AI solutions. Sign up for a 14-day free trial of our Pro plan and unlock the power of AI automation for your agency.

Frequently Asked Questions

How long does it take to see results from AI projects?

The timeline for seeing results from AI projects varies depending on the complexity and scope of the project. Some implementations, such as customer service chatbots, can deliver immediate benefits. However, more complex AI projects that require extensive integration may take several months to fully implement and optimize.

What are the costs associated with hiring an AI agency?

The costs of hiring an AI agency depend on factors such as project complexity and service scope. Costs can range from $10,000 to over $100,000. It’s important to obtain detailed quotes and understand the pricing structure before making a decision. Voiceflow offers transparent pricing and doesn’t require a long-term commitment, making it easy to get started with AI automation services.

In conclusion, starting an AI agency and succeeding in the AI automation industry requires careful planning, understanding of client needs, and effective marketing strategies. By offering valuable AI solutions and staying updated on industry trends, you can build a profitable AI agency that helps businesses thrive in the era of automation.

AI automation industry

Artificial Intelligence in the Automation Industry

Artificial intelligence (AI) has emerged as a transformative force across various sectors of the economy. From robotics to the Internet of Things (IoT) and big data, AI has become an integral part of emerging technologies. According to a survey, 44% of companies are interested in investing significantly in AI. Furthermore, IBM inventors received 2,300 AI-related patents in 2021, highlighting the growing interest and advancements in this field.

Evolution of AI

AI has come a long way since its inception in 1951 when Christopher Strachey created a checkers program at the University of Manchester. Over the past decade, AI has rapidly evolved, with applications ranging from sequencing RNA for vaccines to modeling human speech using algorithms and models. Researchers at the Future of Humanity Institute at Oxford University conducted a survey on AI’s future performance, and the results indicated that machines are expected to write school essays by 2026, self-driving trucks to replace drivers by 2027, and outperform humans in retail positions by 2031. The potential economic impact of AI is significant, with the global economy projected to gain up to $15.7 trillion by 2030 through the utilization of AI.

Industries Adopting Automation and AI

Various industries have already started adopting AI and automation, particularly in the form of “narrow AI,” which focuses on specific tasks. Companies like Google, Amazon, Microsoft, and Apple invest billions in AI and automation annually. Universities are also integrating AI into their curricula, and the U.S. Department of Defense is increasing its focus on AI. While some sectors are relatively new to AI, others have already embraced it to some extent, but there is still room for further development.

AI in Transportation

Despite the current flaws, it is inevitable that autonomous vehicles will eventually become a common mode of transportation. Tokyo plans to introduce autonomous taxis by the spring of 2023, while Waymo has been testing autonomous vehicles on public roads since 2018. However, mass production of autonomous vehicles is yet to begin. AI is also being used to predict travel delays, which is particularly crucial in air transportation. Delays in the aviation industry have cost the U.S. alone $32.9 billion. AI can help predict flight delays and improve overall transportation efficiency.

AI in Healthcare

AI has already revolutionized the healthcare sector by improving disease detection and monitoring through the use of big data. Deep learning AI enables faster disease detection, personalized treatment plans, and automation of certain processes like drug discovery. AI can also enhance healthcare delivery, increase safety, and reduce costs. The potential for AI to transform healthcare is immense.

AI in Education

AI has also transformed the field of education by redefining learning and teaching methods. Automated content allows users to access information efficiently in various formats. Machine learning and neural networks can assist students in learning and detect plagiarism. AI has the potential to personalize and make learning more relevant for each student, both now and in the future.

AI in Media

The journalism industry is increasingly utilizing AI, with examples like Automated Insights, developed by The Associated Press, producing thousands of earnings reports. Previously, writing a document could take several hours, but now AI-generated articles can be read and edited by skilled individuals in just minutes. Some countries have even introduced AI-generated news anchors. AI is also being used to mimic art, although issues surrounding compensation and plagiarism have arisen.

Balancing AI with Human Interaction

AI holds immense potential across various industries, but it is crucial to strike a balance between automation and augmentation. Automation eliminates the need for human labor, while augmentation involves using AI to enhance human intelligence and performance. To truly increase business productivity and efficiency, AI must work in conjunction with humans. For example, articles generated by AI still require human modification to ensure accuracy and avoid issues like AI hallucination, where AI tools generate plausible but factually inaccurate or unrelated outputs. Human oversight is essential to ensure the reliability and integrity of AI-generated content.

Businesses and individuals must carefully consider the pros and cons before implementing AI. While the possibilities of AI are seemingly endless, leaders across industries must also assess how AI affects and challenges their businesses and find ways to overcome these challenges. AI has the potential to revolutionize the automation industry, but it must be approached with caution and a deep understanding of its limitations and capabilities.

In conclusion, AI automation industry is rapidly evolving, with significant advancements being made in various sectors. The potential impact of AI on the global economy is immense, and industries such as transportation, healthcare, education, and media are already adopting AI and automation to improve efficiency and productivity. However, it is crucial to strike a balance between AI and human interaction to ensure the reliability and accuracy of AI-generated outputs. As businesses and individuals continue to explore the possibilities of AI, they must also consider the challenges and limitations associated with its implementation. The future of AI in the automation industry is promising, but it requires careful consideration and strategic planning to harness its full potential.

Microsoft Surface Hub 2 + WebRTC

This demo of the Microsoft Surface Hub 2 is pretty damn cool…


I don’t run a lot of Microsoft product anymore, switched to mac when the intel chip landed + Apple moved to a unix underpinning. That said, I have seen much better quality in products coming from Microsoft in the last few years, so maybe they deserve a second look.

Surface Hub 2 sort of reminds me of a product called Perch, built a by a local Vancouver team which was meant to serve as a portal into disparate global offices. Perch was way before it’s time. WebRTC was still in its infancy and personal device video conferencing had not really crossed the chasm, which is a shame considering where we are today.

Now there are many of video conferencing companies and products, and plenty of alternatives / platforms for developers to build on. It certainly seems plausible now that we could see the Microsoft Surface Hub 2 in boardrooms across the globe. Apparently it will be interoperable with WebRTC endpoints as well, which could make this a powerful work tool indeed. That would enable collaboration with peers over IP on various endpoints including laptops, tablets and mobile, regardless of the OS. Sharing product ideas, riffing on concepts and polishing final features on a product release using the Microsoft Surface Hub 2 as a tool, could be a refreshing new way to work.

It will be interesting to see what developments come about from the Microsoft press event in NYC in April, as reported by The Verge.


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